Cisco Webex: exceeded the 8 billion monthly call ceiling

Cisco Webex reaches an important milestone: that of 8 billion monthly calls through its cloud calling platform, for a total of 39 million users in all, the highest number ever reached among all cloud calling providers, a record at today unmatched by any other provider.

Webex Calling is an integral part of the Webex Suite – a set of tools that enable hybrid ways of working and functionality of Cloud Calling, Messaging, Meeting, Polling, Events and Social, all in one integrated and secure offering.
Being able to rely on reliable calling systems is essential as they are the basis of a company’s daily work. Think for example of a hospital: a delay of even one minute in a phone call can make the difference between the life and death of a patient in critical condition.

“With the transition to hybrid work and the pressing need to satisfy customers, it is important to unify the different ways of communicating between people”, ha commentato Jeetu Patel, executive vice president e general manager, Cisco Security and Collaboration. “Webex Calling provides a unified, end-to-end and secure calling experience and is the right solution for businesses looking to move to the cloud.”

Cisco Webex Calling Innovations

Flexibility, speed and simplicity, three keywords that are the guideline of the company born in California now more than twenty years ago:

More flexibility: Customers can now customize PSTN solutions, combining and combining different options to best meet geographic and operational requirements.

Greater speed and simplicity: the integration of the Cloud Connected PSTN service into the Control Hub allows customers to automate the request and supply of new numbers, simplifying and speeding up a process that previously took days, today a few minutes. All this thanks to the collaboration with the service provider IntelePeer through Webex Control Hub.

“Today more than ever we work with people who are located in different parts of the world. We therefore need flexible, reliable and safe communication systems and applications “, commented Ben Rife, president of Bullfrog Group. “Cisco and IntelePeer have worked closely to integrate and automate a process that allows us to arrange, deliver and manage all numbers from the Cisco Webex Control Hub, the nerve center of our communications system.”

Cisco numbers

Cisco offers secure cloud collaboration solutions a over 39 million users across all prits cloud calling platforms managed directly and by the company’s partner service providers. Customers are supported by the broad ecosystem of Webex Cloud Calling partners, over 1,000 partners worldwide, providing local distribution, integration, calling plans and support to meet specific customer needs. With over 20 years of experience, Webex Calling can meet any current and future collaboration need.