Dell AR Assistant, augmented reality to repair devices

Time ago Dell demonstrates its attention to repairability, which allows users to save money and reduces polluting emissions. The many product manuals and online assistance prove this. But with Dell AR Assistant takes everything to another level: you can use the augmented reality to repair the devices.

Dell AR Assistant, to repair augmented reality devices

Dell AR Assistant is the first application of its kind to guide users in repairing more than 100 models of Dell devices and servers, in seven languages. And Dell is aiming to extend this augmented reality service to twenty more models by the end of the summer.

The goal is to give the opportunity to repair your devices yourself and easily. Something that won’t be possible for all components and all products, but Dell intends to make the repair work as easy as possible.

A commitment of the company to help its customers. But also in favor of the sustainability. In fact, with augmented reality it makes it easier to replace and reuse the parts of the devices. Something that wastes fewer resources and favors the circular economy. R.iparability e sustainability they are also featured in the Concept Luna project, which Dell announced earlier this year.

Dell accelerated development of this application during the early months of the pandemic, when engineers could not service customers directly. With Dell AR Assistant, users can see their devices and receive information on how fix them thanks mixed reality. Just use the camera smartphone.

The app has augmented cloning technology on select systems, showing an augmented reality server that can be placed in any desired space. Something that offers 360-degree interaction with astonishing realism.

If you have further questions, you can consult Dell’s help page dedicated to Dell AR Assistant.