Inclusion in Customer’s Choice recognizes the vendor’s deployment and support capabilities to Trend Micro. The brand would be recommended by around 92% of customers
Today we talk to you about how Trend Micro, global leader in cybersecurity, announced that it has been included in the prestigious “Customers’ Choice” quadrant, in the latest Gartner Peer Insights “Voice of the Customer” report dedicated to endpoint protection platforms. According to the analysis Approximately 93% of customers, out of 340 overall reviews, would recommend Trend Micro’s capabilities.
“Endpoints are a key battleground for cyber threats, but IT managers are faced with a saturated market when choosing a defense strategy, which complicates decision making.” He has declared Lisa Dolcini, Trend Micro Italia Head of Marketing. “It is in these cases that reports like Gartner’s can offer tremendous value. A cybersecurity platform can only be as strong as customer support. We thank our customers once again for their invaluable extremely positive feedback ”.
The “Voice of the Customer” report includes detailed perspectives and reviews from individual customers, which focus on first-hand experiences of implementing and operating a solution. Only vendors with 20 or more reviews, posted by client companies with revenue over $ 50 million, are considered. The reviews were collected over a period of 18 months.
Trend Micro received a rating of 4.6 out of 5, a score provided by 340 overall reviews, with 71% of those awarded five stars, while 26% awarded four stars. The ratings cover product capability, sales experience, distribution experience, and support experience.
This report follows on from 2018 Gartner Peer Insights’ Voice of the Customer ‘, in which Trend Micro was named a “Customers’ Choice” company.
Trend Micro Apex One has redefined endpoint security with a wide range of capabilities, delivered from a single agent and deployed in SaaS and on-premise environments.
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