Sony e Nintendo they are following Microsoft in the suspension of payments policy for unused subscriptions. Sony will close the accounts Playstation Plus unused after contacting the owner of the account in question, while Nintendo has completely eliminated the option to automatically renew the subscription to the Nintendo Switch Online.
Sony and Nintendo change the rules of subscriptions
To ask for the revision of the regulations of Sony and Nintendo regarding subscriptions was the Competition and Markets Authority, which investigated the automatic renewal practices put in place by the two companies. Sony has confirmed that it will contact active users and suspend renewal of subscriptions if there is no response.
Nintendo, on the other hand, has chosen a more drastic way, by turning off the automatic renewal option by default. If the users wishing to reactivate this option will have to do it manually and only after having signed up for a subscription. In short, two revisions in favor of the players, which will avoid the unsolicited renewal of subscriptions.
“As a result of our investigations, a number of changes have been made in this area to protect customers and help address concerns about automatic subscription renewal,” he explained. Michael Grenfell, executive director of the application of the CMA, who then went on to say that: “Today’s announcement therefore concludes our investigation into the online video game industry. Companies in other industries that offer auto-renewing subscriptions should review their practices to make sure they comply with consumer protection law “