WhatsApp receives a new recall from the EU for the privacy and processing of user data. The EU, in fact, has urged WhatsApp regarding information transparency towards consumers regarding data processing policies. Here are the details on what the EU requested from the messaging app, which will have to regularize its position by offering answers to all the questions raised by the commission.
WhatsApp recalled by the EU: needs to be clearer on the processing of user data
Il Commissioner for Justice, Didier Reynders, commented: “WhatsApp must ensure that users understand what they are accepting and how their personal data is used for commercial purposes, in particular to offer services to business partners. I reiterate that I expect WhatsApp to fully respect the EU rules that protect consumers and their fundamental rights “
In particular, the EU asks WhatsApp to show how it intends to communicate future updates relating to data processing to users. WhatsApp will also have to clarify if and how it obtains revenues from commercial policies linked to the management of user data. According to the EU, WhatsApp has one month to clarify its position.
The company that runs the popular messaging app needs to confirm that its business practices are effectively compliant with European regulations. Failure to comply with these directives could result in new sanctions for enforcement. More details on the matter, therefore, could arrive in the next few weeks.