si rinnova: call center potenziato e nuova veste grafica in arrivo thumbnail is renewed: enhanced call center and new graphic design coming soon

Across is preparing to relaunch its website. A new graphic design is coming to the portal, a more responsive structure, to improve the user experience, and an even richer blog section, in order to satisfy the questions and curiosities of readers. Officially launched in 2017, can now count on over 3 million monthly visitors.

Across renews

The portal is preparing to record important news, with a new graphics which will make the choice of the offer even more advantageous (23 seconds will be enough). Also worth mentioning an enhancement of the internal call center which will be able to count on a total of 200 workstations. The specially trained call center operators will provide complete assistance to users, supporting them in choosing the best supply contract.

In 2020 alone, closed over 16 thousand contracts in the energy sector and more than 18 thousand in the telco sector. For 2021, however, the estimate is an increase of + 16% in the first sector and + 18% in the second. The total turnover went from 400 thousand in 2018 to 2.6 million euros (figure expected for 2021).

The company comment

Gennaro Califano, Project Manager of, underlines: “To reduce the impact of increases in the bill, it is essential to assess whether the contract with the supplier is still suitable for one’s needs or whether it is convenient to change operator or type of offer. We think that in a historical moment like this, in which users need more than ever not to waste energy and resources, there is a need for an ally they can count on. It was therefore natural to invest further in the development of, making it ever closer to the needs of users and we will continue to do so in the coming months by implementing new features and services. “

Walker Ronnie is a tech writer who keeps you informed on the latest developments in the world of technology. With a keen interest in all things tech-related, Walker shares insights and updates on new gadgets, innovative advancements, and digital trends. Stay connected with Walker to stay ahead in the ever-evolving world of technology.