In view of theimminent closure of Google Stadia in January, Google is starting to process promised refunds for Stadia games, add-ons and subscription fees (other than Stadia Pro). Starting today, Google will try to refund transactions to the original form of payment, in accordance with the Recently updated FAQ on the official website.
Google Stadia refunds are around the corner
Keep an eye on your email to find out if Google tried to process your refunds. If you have made a number of purchases equal to or less than 20 on the Stadia store, Google says you will receive an email for each transaction. If you have performed 21 or more purchasesyou will instead receive theonly e-mail which summarizes the reimbursement attempts.
If Google can’t issue a refund for that form of paymentthe company says it will send aemail to the account used for the purchase. The email will indicate how to set up another refund method. If the Google account has been canceled, “we will still try to automatically refund the transaction to the original form of payment,” the company writes. If this is not possible, the company asks you to contact Stadia customer service.
The company said it plans to process most of Stadia’s refunds by January 18, 2023on the same day that the cloud gaming service will close its doors. This includes any hardware Stadia purchased through the Store. Spokesman Justin Rende says the company has “no timing to offer on Google Store hardware transactions” other than due to be completed in mid-January.
In late September, Google shared the shocking news of Stadia’s closure. While Google’s exit is certainly a blow to cloud gaming, Microsoft and NVIDIA continue to invest in this technology, and now Netflix is also exploring its own cloud gaming platform.
For further information you can consult the Updated FAQs by Google Stadia.