As of 7 am on February 10, some users could not log in to the private area of the site dell’Revenue Agency. The problem lasted for a few hours, but now Sogei ensures that the services are being restored.
Problems accessing the Agenzia delle Entrate website
The down of the private area of the Italian taxman’s website lasted for a few hours, according to what was reported by users. Who tried to authenticate using their credentials, Spid or electronic identity card (CIE), but only received a screen saying “Unable to reach the site” on a white screen.
At 10.36, however, the first reassurance arrives Twitter by Sogei, the public company that manages the Revenue Agency platform. In the tweeted statement, the company explained that the structures were being restored. Furthermore, he ensured that Nono data was lost or altered.
The Sogei press release explains: “Following the continuation of activities connected to night operations, some services are temporarily unavailable. The restoration activities of all the services provided are currently being completed”.
In the afternoon, confirmation arrives from the Revenue Agency, which explains that everything is now back in working order. You can then go back to using the private area services.
The company, recognizing the technical problem, apologizes for the “possible inconvenience” with users and Customer Administrations.
Source
Corriere della Sera