Huawei support does not go on vacation

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How many of us has it happened that our smartphone broke during the holidays? And surely it will have happened that you need assistance during the holidays. Precisely for this reason to all users Huawei the possibility of accessing the after-sales assistance services throughout the month of August. It will be possible to go directly to the HUAWEI Customer Service Center from Milan, Rome and Catania or request the repair service with free collection and delivery at home.

Huawei also offers assistance throughout the month of August

Huawei support does not go on vacation and it will be possible to take advantage of the physical Huawei Customer Service Centers or the online repair service throughout August. Also from today and until Saturday 7 August, Service Days are underway in the HUAWEI Customer Service Centers in Milan, Rome and Catania. All those who want to secure their smartphone before the holidays, will be able to get thefree application of a protective film on the display, protecting the screen from unwanted scratches. They will also get one 40% discount on the application of a protective film for the back of the device; or the 20% discount on the purchase of all original cases, compared to the maximum price recommended by Huawei.

The Huawei Customer Service Centers are real stores dedicated to users who assist and follow Huawei customers at 360 °. “At Huawei, our customers are the number one priority and the Service Centers have been created not only to provide support and assistance to users, but so that they can live an immersive experience built on their needs thanks to dedicated services, in addition to the utmost expertise. technique and the highest quality in terms of repair. ” he has declared Pier Giorgio Furcas, Deputy General Manager Consumer Business Group Huawei Italia.

I’m over 10.000 Huawei customers who have received assistance at one of the HUAWEI Customer Service Centers since the beginning of the year and, in over 80% of cases, the repair on the device took place within one hour of delivery of the same.

The hours of the Huawei Customer Service Centers

The Huawei Customer Service Centers will be open in August at the following times:

  • Huawei Customer Service Center Milano: Monday to Saturday from 10:15 to 19:00
  • Roma: Monday to Friday from 9:00 to 18:00
  • Catania: Monday to Friday from 9:00 to 13:30 and from 14:30 to 19:00, Saturdays from 9:00 to 13:00 (closed from 14 to 17 August).

To avoid waiting and make the experience even more comfortable and safe, you can book your appointment via the My Huawei app or on the dedicated website. In addition, customers who prefer to receive assistance directly at home can request the repair service with free collection and delivery at home. It is always done through the My Huawei app features or from the site from which it is also possible to monitor it progress of the repair service.

Huawei support is also accessible through Huawei Customer Service, available 7 days a week from 8 to 21 (excluding holidays) to toll-free number 800-191435 or away chat.