WhatsApp Beta: still news for business accounts

WhatsApp: in arrivo una funzione Community? thumbnail

WhatsApp Beta has just received an update, which brought the version of the application dedicated to beta testers to issue 2.21.23.2. This time the update is again dedicated to business accounts, but from the user’s point of view, he is now able to better control conversations with these types of profiles, with improved security guarantees. Let’s take a look at all the news for business accounts introduced in WhatsApp Beta.

WhatsApp Beta: news for business accounts

As you can see in the screenshot below, writing to a company account is temporarily marked under the company name. Furthermore, after the new update, WhatsApp still protects chats and calls with companies that use solution providers, even if the processing of messages will depend exclusively on the companies themselves.

WhatApp Beta new business account

Here are all the details of the update:

  • The messages are still end-to-end encrypted and this will never change. If business accounts start using the services of cloud providers, the change will always be notified in the chat.
  • People will always know if the company is relying on Facebook or external services to manage and archive the chat.
  • Users always have control over their conversations, then they can stop and block chat with corporate accounts.
  • Business accounts are not all the same. One of these profiles can avoid using an external service to manage and store chat with users, but there are accounts that make use of cloud providers. These companies have additional services and can respond to customers effectively.

We remind you that the latest version of WhatsApp Beta for Android can be downloaded from the Google Play Store, even if at the moment the places to participate in the program are completely sold out.